Safaricom clients will now be able to purchase goods and services using 5G bundles. The company has unveiled a new payment model that will see its post-pay and pre-paid subscribers access the service with at least 5 GB of bundles. Users will be required to dial the USSD code *544*34# through their Safaricom lines and will then receive a prompt message to pay the amount keyed in via till numbers or pay bill.
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In the payment model, Kshs 500 is equivalent to 7.7 GB, while Kshs 2000 is equivalent to 30.8 GB. Safaricom has recently been on a charm offensive to hold a tight grip on its customers and attract more customers to use its service by rolling out new solutions. The company had also launched a new product that allowed clients to repay their bills using Okoa Jahazi and Bonga Points, as well as buy smartphones.
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However, upon re-evaluation and checking the eligibility, it is only limited to people on post-pay with 5GB and above data and people on pre-paid with Non-expiring bundles above 5GB. If a customer has oversubscribed and wants to redeem the bundles as cash instead of them expiring or constantly needing to pay monthly, or if they want to quit post-pay, this is a service for them.
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