Taita Hills and Salt Lick Wildlife Resort Limited has strongly denied allegations of discrimination, racism, and employee mistreatment following recent media reports. The company, a key player in Kenya’s hospitality sector, has labeled the accusations as “baseless and malicious in intent,” aimed at damaging its well-established reputation.
In a statement addressing the controversy, the resort reaffirmed its commitment to integrity, fairness, and ethical conduct, emphasizing its longstanding dedication to both employees and guests. “We take immense care in fostering a workplace where diversity is celebrated, and every employee is treated with dignity and respect,” the statement read.
The company also highlighted its deep-rooted corporate social responsibility, noting that over 80% of its workforce is drawn from the local community. Investments in education, healthcare, and microfinance projects further underscore its role in regional economic development.
The allegations stem from a circulating video, which the company clarified is over a year old and involved an issue that was internally resolved. “The situation was thoroughly addressed through our internal processes with corrective measures, and sincere apologies were extended accordingly,” the statement noted, adding that affected staff remain valued employees, with some receiving promotions in recognition of their contributions.
Taita Hills and Salt Lick Safari Lodge also refuted claims that employees are denied leave or off days, reiterating that staff well-being is a top priority. The Human Resource department actively monitors work-life balance, ensuring employees have quality time with their families and personal commitments. The company further clarified that no formal complaints of discrimination or mistreatment have been filed with HR.
Positioning itself as a pillar of Kenya’s tourism industry, the resort assured guests and stakeholders that its primary focus remains delivering world-class experiences and exceptional service. “We appreciate the continued trust and support from our clients, staff, and partners as we uphold the values of excellence, integrity, and hospitality that define Taita Hills and Salt Lick Safari Lodge.”
