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PSRA: Airbnb guests in Kenya must show ID and register with security guards

Brian Murimi by Brian Murimi
January 15, 2024
in News
Reading Time: 2 mins read

In response to a recent spike in violent crimes at short-term rental properties, Kenya’s Private Security Regulatory Authority has ordered stricter security measures for residences affiliated with rental platforms like Airbnb.

The agency is requiring guards to check and temporarily keep identification documents for all guests and residents entering properties, according to a letter sent to security companies across the country. The move comes after authorities noted an “alarming increase in reported criminal activity, including cases of murder” at such rentals, the letter said.

“At the entry of any premises or property within the jurisdiction and care of a private security service provider, a security guard or a security officer shall require a person to identify themselves, register the time of entrance and exit of the person and retain temporarily the identification document of such person,” the letter stated.

Private security officers must also keep detailed logs of all visitors and their vehicles, ensuring security cameras are functioning, and maintaining records of incidents, the guidelines say. Officers who fail to comply face canceled licenses and other penalties.

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“In response to the alarming increase in reported criminal activity, including cases of murder, within residential apartments, particularly those affiliated with online accommodation, lodging, and hospitality platforms such as Airbnb, the Authority hereby issues the following directive aimed at addressing the emerging trends of insecurity with a view to deterring criminal activities within these premises and to further safeguard the safety of residents and guests,” the letter read.

Fazul Mahame, CEO of the regulatory authority, said the measures outlined in the letter will bolster security amid rising crime.

“A private security service provider who violates Section 48 of the Act, uses the identification documents/details surrendered by individuals at the entry of any premises or property for any other purpose save for identification, and/or willfully fails to comply with this directive, commits an offense,” Mahame said.

The regulatory authority said documents must be returned upon exit and cannot be used for any other purpose. The agency has urged security companies to display their access policies prominently so residents and guests understand the new procedures. Despite objections, officials maintain the directives are a necessary response to rising violent crime in short-term rentals across Kenya.

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Brian Murimi

Brian Murimi

Brian Murimi is a communications and advocacy professional with a focus on innovation, policy and continental development in Africa. A former journalist, he now works at the intersection of knowledge, strategy, and pan-African institution building.

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