Sharp Daily
No Result
View All Result
Saturday, July 19, 2025
  • Home
  • News
    • Politics
  • Business
    • Banking
  • Investments
  • Technology
  • Startups
  • Real Estate
  • Features
  • Appointments
  • About Us
    • Meet The Team
Sharp Daily
  • Home
  • News
    • Politics
  • Business
    • Banking
  • Investments
  • Technology
  • Startups
  • Real Estate
  • Features
  • Appointments
  • About Us
    • Meet The Team
No Result
View All Result
Sharp Daily
No Result
View All Result
Home Business

Airtel money under investigation for misleading practices in Africa

Huldah Matara by Huldah Matara
February 3, 2025
in Business
Reading Time: 1 min read

The COMESA Competition Commission (CCC) has initiated an investigation into Airtel Mobile Commerce B.V., citing potential breaches of Articles 27 and 28 of the COMESA Competition Regulations. The probe focuses on the company’s international money transfer (IMT) services across multiple African markets.

The Commission’s preliminary findings suggest that Airtel Mobile Commerce may have engaged in misleading practices, denying consumers full transparency in their transactions. Specifically, the CCC highlights concerns regarding the final confirmation messages sent to recipients, which may not disclose crucial details, including exchange rates and intermediary charges.

According to the Commission, in the case of Airtel Mobile Money Kenya, “the charges displayed to the sender at the point of initiation do not include details of the intermediary parties, as well as the final charges applicable to consumers.” Similar concerns were raised in Uganda, where exchange rate discrepancies were observed between what was presented to users and the actual rates applied.

The CCC emphasized that these alleged practices may amount to violations under Article 27, which prohibits businesses from providing false or misleading information to consumers. Furthermore, Article 28 forbids companies from engaging in transactions deemed “in all circumstances, unconscionable.”

RELATEDPOSTS

Airtel Money partners with Moja Expressway for easy toll payments

December 5, 2024

COMESA opens investigation into Coca-Cola’s trade agreements

October 16, 2024

“The alleged conduct is considered misleading and unconscionable as it denies consumers the right to material information required to make informed decisions,” the Commission stated.

The regulator has invited stakeholders, including affected consumers and competitors, to submit their comments and representations by February 28, 2025.

While the commencement of the investigation does not presuppose wrongdoing, the CCC is expected to determine whether Airtel Mobile Commerce’s practices violate competition and consumer protection laws across the region.

Airtel Mobile Commerce has yet to respond to the allegations.

Previous Post

Shared goals, shared growth: A couple’s guide to money market funds

Next Post

Rigathi Gachagua to reveal political direction on February 9

Huldah Matara

Huldah Matara

Versatile multimedia journalist with a keen interest in compelling stories that resonate with my audience. Reach out on huldahmatara12@gmail.com

Related Posts

Business

Del Monte foods files for bankruptcy in USA

July 3, 2025
Analysis

Lessons from the Kuramo-TransCentury fallout

July 3, 2025
Business

Competitive advantages of small businesses

June 26, 2025
Banking

CBK cuts policy rate by 25 bps to 9.75% from 10.00%

June 12, 2025
Business

Kenya’s coffee sector revitalization

May 19, 2025
Business

How digital tools are transforming youth agribusiness in Kenya

May 19, 2025

LATEST STORIES

Invest in stability: introducing the Cytonn USD money market fund

July 18, 2025

The Importance of Asset Diversification on Kenyan Pension Funds

July 18, 2025

Park your money where it grows: Why more Kenyans are turning to Cytonn Money Market Fund

July 16, 2025

Strategies to boost alcohol and tobacco tax revenues

July 16, 2025

Kenya’s reactive monetary policy

July 16, 2025

Why Employers Should Prioritize Pensions Over One-Time Gratuity Payments

July 10, 2025
Business and Finance Concept - Coin, Currency, Financial Item, Graph,

Opinion: Why lower taxes may be Kenya’s only escape route

July 10, 2025

Nvidia becomes the first company globally to hit USD 4.0 trillion market value

July 10, 2025
  • About Us
  • Meet The Team
  • Careers
  • Privacy Policy
  • Terms and Conditions
Email us: editor@thesharpdaily.com

Sharp Daily © 2024

No Result
View All Result
  • Home
  • News
    • Politics
  • Business
    • Banking
  • Investments
  • Technology
  • Startups
  • Real Estate
  • Features
  • Appointments
  • About Us
    • Meet The Team

Sharp Daily © 2024