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Home Opinion

Automation, gig economy, and remote work in Kenya

Faith Ndunda by Faith Ndunda
February 5, 2025
in Opinion
Reading Time: 2 mins read

Kenya’s labour market is undergoing significant transformations driven by automation, the rise of the gig economy, and the increasing prevalence of remote work. These shifts are influencing employment patterns, wage structures, and overall workforce productivity.

Automation, defined by the integration of advanced technologies into various sectors, is reshaping Kenya’s employment landscape.  In industries such as manufacturing and agriculture, automation enhances efficiency and output. However, it also poses challenges, particularly the displacement of workers performing routine tasks. A report by McKinsey & Company indicates that globally, almost half of the activities people are paid to do could potentially be automated using current technologies. This trend suggests a need for the Kenyan workforce to adapt by acquiring new skills to remain relevant in an increasingly automated environment.

The gig economy has grown exponentially in Kenya, driven by platforms such as Uber, Bolt, Glovo and Jumia. These platforms offer flexible work opportunities, allowing individuals to earn income through various services like delivery and transportation. However, gig work is faced by challenges such as income volatility, delayed payments and lack of employment benefits. Most gig workers in Kenya risk earning below the minimum wage after accounting for costs such as fuel and vehicle maintenance. Kenyan drivers have recently started setting their own fares, defying the algorithms of ride-hailing apps, due to concerns over high living costs and unsustainable earnings. This move highlights the tension between platform policies and the economic realities faced by gig workers. Addressing these issues requires robust labour laws and regulations to protect gig workers and ensure fair compensation.

Remote work has become increasingly popular in Kenya, especially after the COVID-19 pandemic. Many organizations have adopted remote working environments to maintain productivity. Remote work offers flexibility and boosts productivity by reducing commute times and allowing for more focused work environments. However, it also presents challenges such as ensuring reliable internet connectivity and maintaining effective communication among team members. As adoption of remote work increases, organizations in Kenya are exploring hybrid models to balance flexibility with productivity.

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The combination of automation, the gig economy and remote work is transforming Kenya’s labour market. While these trends offer opportunities for increased efficiency and flexibility, they also pose challenges that need to be addressed through workforce training, robust labour laws and supportive organizational policies.  By navigating these changes thoughtfully, Kenya can harness the benefits of technological advancements while ensuring a fair and inclusive labour market for all.

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