Huawei has collaborated with Absa Bank Kenya to develop digital banking services in the country aimed at ensuring financial services meet the evolving needs of a young clientele base.
Absa Bank Kenya is a subsidiary of Absa Group Limited, an African financial services company. With operations in 12 different African nations, Absa Group Limited is one of the continent’s diversified financial service firms.
Huawei will enable the establishment of an advanced platform to power the bank’s corporate digital transformation through the partnership with Absa Bank Kenya.
“The partnership involves establishing a software-defined wide area network (SD-WAN), hailed as the next generation technology and service designed to connect the bank’s branches, and promote smart branch upgrades by constructing a powerful network based on cost-effectiveness, agility, flexibility, scalability, security, and compliance,” part of the statement read.
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To support service expansion, the bank is undergoing a digital transformation that includes building a cloud-based network between its headquarters and branches. This network is the foundation of the partnership between Huawei and Absa Bank Kenya.
The Absa Bank Kenya Chief Information Officer Moses Okudi said that the bank had invested generously towards giving users a seamless transaction experience.
“We strive to offer our customers a real-time, seamless digital experience to enable them to bank and transact seamlessly at the convenience of wherever they are,” he said.
To ensure the effective implementation of the bank’s digital transformation strategy, technical teams from Huawei and Absa Bank Kenya have conducted in-depth discussions and surveys.
By shifting to digital and intelligent customer care services, the bank will maintain the momentum that peaked during the COVID-19 pandemic, when cashless transactions were the norm, according to Okudi.
The digital platform will benefit Absa’s 83 branches around the country, as well as 212 automated teller machines (ATMs), and online mobile banking services.
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