“Economic operators confronted by individuals claiming to work for KEBS, who fail to identify themselves and their assignment as described here in above, and who conduct illegal invasion of business premises, illegal seizure of goods, illegal on-the-spot fines, solicitation of bribes, and illegal arrests and detention of the individuals with the aim of extortion, should immediately report the matter to KEBS during working hours from 8.00 AM-1.00 PM and 2.00 PM – 5.00 PM, Monday to Friday through Toll-Free Line 1545 and the DCI through Toll-Free Line 0800 722 203,” KEBS advised.
Notably, payments for KEBS services must be made exclusively through the E-Citizen platform, utilising the pay bill number 222222. The Bureau cautioned against sending money to individual mobile phone numbers.