Twiga Foods and Incentro Africa announced on Tuesday that they have resolved a long-standing dispute over Google Cloud Services and have renewed their partnership with a stronger and more productive collaboration.
The dispute, which began in September 2023 when Incentro Africa issued a statutory demand on Twiga Foods for unpaid sums relating to cloud services, was settled through negotiations led by Twiga’s new management team, which took over after a significant investment in December 2023.
“We regret the difficulties that arose in 2023, which placed both Twiga Foods and Incentro Africa in a challenging position. However, we are pleased to announce that these issues have been resolved to our mutual satisfaction and are excited to recommit to our partnership,” said Dennis de Weerd, CEO of Incentro Africa, a leading provider of cloud solutions in Africa.
De Weerd praised the exceptional work of Twiga’s Chief Financial Officer, Zuber Momoniat, who was instrumental in resolving the dispute and rekindling the partnership. He said the collaboration marks a significant step towards a stronger and more productive relationship between the two companies.
Twiga Foods, a leading online marketplace for fresh produce in Kenya, also expressed its appreciation for the breakthrough and the renewed commitment from both parties.
“In light of the settlement arrived at between Twiga Foods and Incentro Africa, and the renewed commitment from both parties, Incentro Africa has agreed to withdraw the statutory demand filed in September 2023. This step is a testament to our restored faith,” said Momoniat.
He added that both Twiga Foods and Incentro Africa recognised the need to renegotiate the terms of the Google Cloud contract in light of the current global economic climate. As a result, he said, “both parties acknowledge that a renegotiation with Google Cloud is essential to align with the current business environment.”
Following the resolution of the dispute, both Twiga Foods and Incentro Africa are optimistic about their future collaboration through renewed partnership, not only as “a significant step towards resolving past challenges but also a strong foundation for future growth and success.
Cloud services provider Incentro had earlier sought to liquidate Twiga over an alleged KES 39 million debt.