The Social Health Authority (SHA) is the new healthcare body that has replaced the National Health Insurance Fund (NHIF). SHA, established under the Social Health Insurance Act, Section 25, is designed to provide comprehensive healthcare coverage to every resident of Kenya. In its first week of operation, SHA successfully registered over 12 million members, marking a significant step towards ensuring equitable access to quality healthcare for all. SHA pools contributions to cover a wide range of services, ensuring that no Kenyan faces financial hardship when seeking medical care.
Who Qualifies to Register?
Every person residing in Kenya is required to register with SHA. You must apply within 90 days of the Act coming into force. The following documents are required:
- A National ID for adults.
- Birth Certificate for children, or documentation from the state department for social protection if the child does not have a birth certificate.
- Foreign nationals may use a Foreign Resident Certificate or Refugee ID.
What Services Does SHA Cover?
SHA covers healthcare services at Levels 4, 5, and 6 health facilities, including:
- Preventive care
- Promotive health services
- Curative services
- Rehabilitative services
- Palliative care
- Emergency, chronic illness, and critical care services beyond essential healthcare packages.
How to Register
1. Online Registration via the SHA Website
To register online, follow these steps:
- Step 1: Open your browser and visit the SHA website at sha.go.ke.
- Step 2: Click on the “Register” button.
- Step 3: Review the policies, self-onboarding instructions, and terms and conditions.
- Step 4: Enter your personal details, including your ID number and contact information.
- Step 5: Confirm that all the details are accurate, and then submit your application.
- Step 6: Await a confirmation message once your registration is complete.
2. USSD Registration
If you prefer mobile registration, you can use the following USSD code:
- Step 1: Dial *147# on your mobile phone.
- Step 2: Accept the SHA terms and conditions.
- Step 3: Enter your ID number and first name for verification.
- Step 4: Confirm the details entered, complete the process, and wait for a confirmation message.
3. Assisted Registration at Huduma Centres
For those who need assistance, you can register at any Huduma Centre or through an authorized SHA agent. Follow these steps:
- Step 1: Visit the nearest Huduma Centre or authorized SHA agent.
- Step 2: Provide your National ID card and other required documents.
- Step 3: The agent will capture your details, including civil status and dependents.
- Step 4: Review the captured details, and if correct, proceed with the final submission.
- Step 5: Your biometric data will be captured to complete the process.
What documents are required for registration?
For adults, a National ID is required. For children, a birth certificate or documentation from the state department responsible for social protection is necessary. Foreign residents can use their Foreign Resident Certificate or Refugee ID.
How are contributions made?
- Employed individuals contribute through payroll deductions.
- Self-employed individuals contribute directly.
- The government provides subsidies for vulnerable populations.
Can children be registered?
Yes, children can be registered. If they lack a form of identification, documentation from the state department for social protection is required.
What happens if I fail to make contributions?
Failure to contribute may result in a suspension of benefits until payments are resumed.
