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The Engine and the Backbone: The Dual Reality of SMEs and the Informal Sector in Kenya.

Erick Harmony by Erick Harmony
December 5, 2025
in News
Reading Time: 3 mins read

In the bustling streets of Nairobi, and the trading centers dotting the rural landscape, the true pulse of the Kenyan economy beats not in corporate boardrooms, but in the vibrant, often unstructured world of Small and Medium-sized Enterprises (SMEs),”Duka” and the informal sector. MSMEs, 80.0% of them are operated informally and are Kenyan’s economic backbone. An estimated 7.4 Mn contribute approximately 40.0% to GDP and account for 83.5% of the total employment which is at approximately 14.9 Mn people.  Together, these entities form a dual force: celebrated as the engine of employment and often called the “people’s economy,” while simultaneously operating grappling with a unique set of challenges that define their resilience and constrain their potential.

The sheer scale of this sector is its most defining feature. African consumers on average continue to buy more than 70.0% of their food, drinks and other products from the 2.5 Mn SMEs. Official estimates suggest that SMEs contribute a significant portion of Kenya’s GDP and are responsible for the vast majority of new jobs created annually. The informal sector, a subset often composed of micro-enterprises and sole proprietorships without formal registration, absorbs millions of Kenyans, providing a critical livelihood safety net and serving as the primary source of income for a large segment of the population. Its diversity is its strength, allowing it to adapt quickly to consumer needs and economic shifts.

The impact of this sector is profound and multifaceted. It provides essential goods and services to low and middle-income communities, often at more accessible prices and with greater convenience than formal retailers. Furthermore, the sector is a vital incubator for skills development, where many Kenyans receive their first practical training in trade, retail, and business management.

However, the sector faces great constraints such as access to affordable, structured credit remains the most cited hurdle. Without formal collateral or audited financial records, many small business owners rely on expensive digital loans or personal savings, limiting their ability to scale. They face a constant regulatory burden, navigating complicated licensing processes, multiple county government fees, and the ever-present specter of harassment from local authorities. Other significant barriers include limited access to business development services, vulnerability to crime, inadequate infrastructure at their premises, and an overwhelming dependency on cash flow, leaving them acutely exposed to economic shocks like inflation or supply chain disruptions.

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A Boston Consulting Group (BCG) showed one key factor that’s transforming the sector; the new African shop proprietor are typically more educated and digitally savvy than. The digital revolution, led by mobile money and fintech platforms, has been a game-changer, offering solutions for payments, record-keeping, and credit. However, it has also introduced new risks, such as unethical lending and digital fraud. The future of the sector likely hinges on finding a balance between supportive formalization where businesses can access benefits without debilitating bureaucracy and the preservation of the flexibility that makes it so dynamic.

In conclusion, SMEs represent both the relentless hustle of the nation and the structural challenges it must overcome. Empowering this sector requires moving beyond rhetoric to concrete solutions: simplifying regulation, creating innovative and patient financial products, and integrating these businesses into the digital economy in a protective and equitable manner. The SMEs will account for 65.0% to 75.0% of sales in most  of the region  through at least 2030. For the individual entrepreneurs driving this engine, building personal financial resilience is equally critical.Start your investment journey today with the Cytonn Money Market Fund. Call +254 (0)709 101 200 or email sales@cytonn.com.

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